Weaponizing Workplace Communications: How Videoconferencing Impersonation and AI Exploitation Enable Malicious ScreenConnect Deployment

A multi-stage phishing campaign targeting 900+ organizations is deceiving employees with convincing fake invitations from platforms like Zoom and Microsoft Teams.

Instead of stealing credentials, these attacks trick targets into installing ConnectWise ScreenConnect, a legitimate remote monitoring and management (RMM) tool that gives threat actors full device control while blending seamlessly with sanctioned IT activity. Driving this surge is a thriving dark web marketplace, where ScreenConnect packages are sold with stealth features, persistence tactics, and even customer-style support.

Our threat intelligence report, Weaponizing Workplace Communications: How Videoconferencing Impersonation and AI Exploitation Enable Malicious ScreenConnect Deployment, reveals how attackers exploit trusted workflows and AI-generated phishing lures, how the underground economy accelerates abuse, and what security leaders must do to defend against this threat.

Download the Threat Intelligence Report to:

• Understand why the abuse of legitimate remote monitoring tools makes detection difficult.

• See the sophisticated obfuscation techniques that bypass traditional security controls.

• Discover the dark web ecosystem enabling widespread ScreenConnect weaponization.

• Learn the multi-layered defense strategies needed to protect against modern social engineering attacks.